Shipping and Delivery

Shipping and Delivery Policy

Website: www.rlmas.co

School Name: Rock Land Music & Art School

Owner: Sandip Biswas

Address: Babu Para, Sree Maa Sarani Road, Siliguri, West Bengal – 734004

Contact: +91 7908534396

1. Delivery of Physical Products (if applicable)

Currently, Rock Land Music & Art School primarily offers services like music classes and online courses. However, if you purchase any physical products (such as musical instruments, books, or merchandise) through our website:

Processing Time: Orders are typically processed within 2–3 business days.

Shipping Time: After dispatch, delivery may take 5–10 business days depending on your location.

Shipping Partners: We use trusted courier partners like DTDC, Delhivery, India Post, etc.

Shipping Charges: Shipping charges (if any) will be clearly mentioned at checkout. Free shipping may be applicable on select orders.

2. Delivery of Online Courses / Digital Products

For digital products like online music courses:

Instant Access: Once your payment is successfully completed, access to the course will be delivered automatically to your registered email address or directly via your user account on our website.

No Physical Delivery: Since these are digital goods, no physical shipping is involved.

3. Failed or Delayed Deliveries

In case of any delay or failure in delivery (physical or digital), please contact us at 7908534396 or email [if applicable].

We will ensure timely resolution or provide an alternative option.

4. Address & Contact Details

Please ensure that your shipping address and contact details are accurate during checkout. We are not responsible for delivery issues due to incorrect information provided by the customer.Shipping and Delivery Policy

Website: www.rlmas.co
School Name: Rock Land Music & Art School
Owner: Sandip Biswas
Address: Babu Para, Sree Maa Sarani Road, Siliguri, West Bengal – 734004
Contact: +91 7908534396

1. Delivery of Physical Products (if applicable)

Currently, Rock Land Music & Art School primarily offers services like music classes and online courses. However, if you purchase any physical products (such as musical instruments, books, or merchandise) through our website:

Processing Time: Orders are typically processed within 2–3 business days.

Shipping Time: After dispatch, delivery may take 5–10 business days depending on your location.

Shipping Partners: We use trusted courier partners like DTDC, Delhivery, India Post, etc.

Shipping Charges: Shipping charges (if any) will be clearly mentioned at checkout. Free shipping may be applicable on select orders.


2. Delivery of Online Courses / Digital Products

For digital products like online music courses:

Instant Access: Once your payment is successfully completed, access to the course will be delivered automatically to your registered email address or directly via your user account on our website.

No Physical Delivery: Since these are digital goods, no physical shipping is involved.


3. Failed or Delayed Deliveries

In case of any delay or failure in delivery (physical or digital), please contact us at 7908534396 or email [if applicable].

We will ensure timely resolution or provide an alternative option.


4. Address & Contact Details

Please ensure that your shipping address and contact details are accurate during checkout. We are not responsible for delivery issues due to incorrect information provided by the customer.